ING Luxembourg

ING Luxembourg S.A. is the Luxembourg subsidiary of ING Group, offering retail, private, and corporate banking to residents, cross-border workers, and locally registered businesses. The product set covers current and savings accounts, debit and credit cards, consumer lending, mortgages, investments and insurance distribution, and business services such as cash management, merchant solutions, and lending. Accounts are provided with Luxembourg IBANs and support SEPA credit transfers and direct debits; international transfers are processed via SWIFT with fees and foreign exchange margins disclosed in the tariff. Digital banking is available through online and mobile channels with multi-factor authentication, including LuxTrust-based methods, and standard functions such as transfers, card controls, statements, and secure messaging. Onboarding typically requires identity verification, proof of address, tax residency information, and income documentation; non-resident profiles and certain nationalities or tax statuses may be subject to additional checks under AML/CTF and tax reporting rules. The bank is authorised and supervised by the Commission de Surveillance du Secteur Financier and operates under EU regulations including PSD2 and MiFID II; eligible deposits are covered by the Luxembourg deposit guarantee scheme (Fonds de garantie des dépôts Luxembourg) up to €100,000 per depositor per bank, with a separate investor-compensation scheme applicable to certain investment services. Branch and ATM coverage is nationwide but limited in number, with servicing via appointments, phone, and secure electronic channels; services are provided in the main languages used in Luxembourg. Pricing is set out in a published schedule covering account packages, cards, transfers, cash operations, and international services, and conditions vary by segment and product. Mortgage, investment, and credit products are subject to creditworthiness and suitability assessments, and complex or cross-border situations can require extra documentation. Integration with ING Group infrastructure supports liquidity, payments, and risk management for corporate clients, while retail features reflect local market practices and regulatory constraints.