Novo Banco, S.A., Sucursal en España

Novo Banco, S.A., Sucursal en España is the Spanish branch of Novo Banco, S.A., a Portuguese bank formed after the 2014 resolution of Banco Espírito Santo, operating in Spain under the EU passport regime. The branch focuses mainly on corporate and institutional clients, offering current and term accounts, cash management, domestic and cross‑border SEPA payments, international transfers via SWIFT, trade finance (letters of credit, guarantees, collections), bilateral and syndicated lending, and treasury services including foreign exchange and basic hedging. It maintains a limited physical presence and relies on relationship managers and online channels for day‑to‑day servicing; retail availability is restricted and conditions are typically negotiated based on client profile. As an EU branch, prudential supervision is led by the European Central Bank within the Single Supervisory Mechanism with Banco de Portugal as home authority, while conduct oversight in Spain rests with Banco de España for activities carried out in the local market. Deposits placed with the Spanish branch are covered by Portugal’s Deposit Guarantee Scheme up to the statutory limit per depositor and per bank, and investment services (if provided) fall under the Portuguese investor compensation regime, subject to applicable exclusions and caps; in the event of bank resolution, EU bail‑in rules may apply to eligible liabilities. Standard onboarding follows Spanish and EU AML/KYC requirements, and clients should verify eligibility, documentation, and product availability in Spain before applying, as fee schedules, interest rates, and collateral requirements can vary and are not always published at retail‑bank detail. Complaints can be lodged first with the bank’s customer service, and unresolved matters may be escalated to Banco de Portugal or to the Banco de España claims service for branch activities. Overall, the value proposition is oriented to businesses and affluent or professional clients needing cross‑border corporate banking rather than mass‑market retail features.