COMPASS BANCA SPA

Compass Banca S.p.A. is an Italian consumer‑finance bank headquartered in Milan and part of Mediobanca Group, focused on unsecured lending rather than full‑service retail banking. Its core products include personal loans, point‑of‑sale financing through partner retailers, salary‑backed loans for employees and pensioners (cessione del quinto, with legally required insurance coverage), and revolving credit cards; it also distributes related protection policies. Applications can be made through a nationwide branch network and digital channels with remote identification and electronic signature where available. Pricing varies by product and risk profile and typically includes interest, origination or handling fees, and statutory charges; pre‑contractual disclosures (SECCI) and amortization schedules are provided under Italian and EU consumer credit rules, and borrowers have the right to early repayment with compensation limits set by law. Credit assessment relies on income verification and checks of Italian credit databases; approval is not guaranteed, and missed payments can affect credit standing. Salary‑backed loans are subject to legal caps (generally up to one‑fifth of net salary or pension) and specific maturities, with premiums embedded for mandatory insurance. Compass operates under authorization and supervision of the Bank of Italy within the European Single Supervisory Mechanism, and as a bank participates in the Italian deposit guarantee scheme for eligible deposits up to €100,000 per depositor; it does not position itself as a provider of traditional current accounts or mortgages. Customer service is available via branches, phone, and online, and complaints can be escalated to the bank’s complaints office and, if unresolved, to the Arbitro Bancario Finanziario in accordance with Italian regulations.