Open Bank, S.A.

Open Bank, S.A. (Openbank) is a Spanish online bank wholly owned by Banco Santander, S.A., operating as a credit institution supervised by the Banco de España and the European Central Bank and covered by the Spanish Deposit Guarantee Fund up to €100,000 per depositor. Founded in 1995 and headquartered in Madrid, it offers current and savings accounts, debit and credit cards, domestic and international payments, personal loans, mortgages, and investment services including brokerage and automated portfolios; investment services are provided under the bank’s license and, where applicable, fall under CNMV oversight. Accounts use Spanish IBANs (ES) and the bank’s BIC is OPENESMM; the entity code used in IBANs is 0073. Customers operate primarily via web and mobile channels and can withdraw cash at Santander Group ATMs in Spain; fee‑free conditions depend on the specific account and usage. SEPA transfers are generally available without charge on standard accounts, while fees, exchange rates, and limits apply to non‑SEPA transfers and foreign‑currency card transactions. Interest rates, spreads, and product terms are published by the bank and can vary by customer profile. Security features include multi‑factor authentication and in‑app card controls; service availability depends on network and scheduled maintenance. Eligibility, documentation, tax residence, and KYC requirements apply, and nonresident access is limited in some cases. Complaints may be submitted to the bank’s Customer Care Service and, if unresolved, to the Banco de España claims service.