Nest Bank S.A.

Nest Bank S.A. is a Polish commercial bank focused on retail customers and micro and small enterprises, operating under a nationwide banking license supervised by the Polish Financial Supervision Authority (KNF). The institution emerged from the rebranding of FM Bank PBP S.A. (formerly operating as Bank SMART and BIZ Bank) to Nest Bank in 2016. Deposits are protected by the Bank Guarantee Fund (BFG) up to the equivalent of EUR 100,000 per depositor, per bank, in line with EU rules. The bank offers current and savings accounts, term deposits, payment cards, domestic PLN transfers, SEPA credit transfers, consumer cash loans, and basic working-capital financing for small businesses; its product shelf is narrower than that of the largest universal banks and does not extend into investment banking. Day-to-day access is provided through online banking, a mobile app, and a compact physical network; onboarding and identity verification are handled in line with KNF requirements, with remote options available for eligible applicants. Security controls follow PSD2 strong customer authentication, typically using app-based approvals or one-time codes, and the bank maintains a PSD2-compliant API for licensed third parties. Pricing is set out in the published tariff; standard conditions apply for card issuance, cash withdrawals, foreign transactions, and instant payment options where offered. The bank publishes audited financial statements and regulatory disclosures (capital, liquidity, and risk metrics) and is subject to the Polish resolution framework, including MREL. Customer service is provided via electronic channels and phone; complaint handling follows statutory timelines (generally 30 days, extendable to 60 in complex cases), with escalation paths available under Polish law. Service eligibility, limits, and features can vary for non-residents and business entities, and all offerings remain subject to credit assessment and ongoing KYC/AML screening.