CREDIT SUISSE AG LUXEMBOURG BRANCH

Credit Suisse AG, Luxembourg Branch is the Luxembourg outpost of the Swiss bank Credit Suisse AG and operates as a branch rather than a separate legal entity, meaning client claims are against the Swiss parent; prudential supervision is led by FINMA in Switzerland while the branch’s local activities are overseen by Luxembourg’s CSSF. The branch focuses on wealth management and institutional services rather than mass‑market retail, typically offering multi‑currency current and deposit accounts, custody, discretionary and advisory portfolio management, execution and brokerage across asset classes, structured products access, and lending secured by financial assets; day‑to‑day servicing is relationship‑manager led with secure e‑banking, and payments are supported via SWIFT and SEPA with LU IBANs. Eligible deposits taken in Luxembourg are covered by the Fonds de garantie des dépôts Luxembourg (FGDL) up to the statutory limit per depositor per institution, and investment business is subject to the investor compensation scheme (SIIL), both subject to legal exclusions and conditions; MiFID II conduct, costs and charges, and product governance rules apply to in‑scope services. Onboarding is documentation‑intensive and driven by AML/KYC, source‑of‑wealth substantiation, and tax transparency requirements (CRS/FATCA), with cross‑border provision restricted by applicable country‑of‑residence rules; minimum relationship sizes and pricing are typically agreed case by case and disclosed in tariffs and pre‑contractual documents. Following UBS Group AG’s acquisition of Credit Suisse Group AG in 2023, integration and potential brand or product rationalizations remain a factor for clients to monitor through official notices; as a branch, local resolution actions are coordinated with the home authority. Operating hours, payment cut‑offs, and service availability follow Luxembourg banking days; language coverage commonly includes English and other major European languages, and complaints handling adheres to CSSF standards with access to the CSSF out‑of‑court dispute resolution process.