CEC BANK S.A.

CEC Bank S.A. is a state-owned Romanian universal bank founded in 1864 and supervised by the National Bank of Romania, offering services to individuals, SMEs, and corporates through an extensive national branch and ATM footprint and digital channels. The product suite typically includes current and savings accounts in RON and major foreign currencies, term deposits, debit and credit cards with contactless and 3D Secure, domestic and international payments (SEPA and SWIFT), and online and mobile banking; on the lending side it provides consumer credit, mortgages (including participation in government-backed programs subject to eligibility), SME and corporate loans, agribusiness financing, trade finance, and cash management, alongside merchant acquiring and POS services. Account opening and credit approval require standard KYC/AML checks; some products can be initiated online, while others require branch visits. Fees and interest conditions are set out in published tariffs and contracts and commonly cover account maintenance, card issuance and usage, cash withdrawals, domestic and cross-border transfers, and foreign exchange; rates on deposits and loans may be fixed or variable and can change with market conditions. Deposits are protected by Romania’s Bank Deposit Guarantee Fund up to the equivalent of EUR 100,000 per depositor, per bank, under applicable law. Digital access incorporates PSD2 strong customer authentication, and payment processing is subject to cut-off times and operational limits. Customers can contact the bank via branches, call center, and online channels; complaints follow the bank’s internal procedure and may also be addressed through the Consumer Alternative Dispute Resolution Center (CSALB) in line with Romanian regulations.