Caisse régionale de crédit agricole mutuel d'Aquitaine

Caisse régionale de crédit agricole mutuel d’Aquitaine is a cooperative regional bank headquartered in Bordeaux and part of Crédit Agricole Group, serving individuals, professionals, SMEs, farmers, and local authorities across its Aquitaine footprint. It offers current accounts, SEPA transfers and direct debits, payment cards (primarily Visa), overdraft facilities subject to review, consumer credit, home loans, and savings products including regulated passbooks (Livret A, LDDS, and LEP subject to eligibility), term accounts, and housing savings plans. Investment and protection solutions include securities accounts and PEAs, life insurance and property/casualty coverage distributed from the group’s insurance entities, and access to asset management and brokerage services available within the group. For professionals and enterprises, the bank provides working capital lines, equipment finance, real estate finance, merchant acquiring and payment solutions, and access to leasing and factoring offered by specialized subsidiaries. Services are delivered through a regional branch and ATM network, online banking, and mobile apps with strong customer authentication; major mobile wallets may be supported depending on card and device. As a mutual, governance involves member-shareholders and local caisses locales; pricing is set out in a published tariff brochure covering account maintenance, cards, transfers, and incident fees, with standardized precontractual information under EU and French rules. Deposits are protected by the French deposit guarantee scheme (FGDR) up to statutory limits, and the institution is supervised within the prudential framework of the ACPR/ECB applicable to Crédit Agricole Group. Complaint handling follows French regulatory standards, including access to an independent mediator.