BANQUE POPULAIRE AUVERGNE RHONE ALPES

Banque Populaire Auvergne Rhône Alpes is a regional cooperative bank within the Banque Populaire network and a member of Groupe BPCE, serving individuals, professionals, associations, and corporate clients across the Auvergne–Rhône-Alpes region through a broad branch footprint and remote channels. Formed in 2016 from the merger of several Banque Populaire entities, it provides current accounts, domestic and international payments, debit and credit cards, regulated and non‑regulated savings (including Livret A, LDDS, and PEL/CEL), life insurance, consumer and home loans, and protection products; for businesses it offers cash management, merchant acquiring, equipment and real estate financing, leasing, factoring, guarantees, and international trade services, with access to BPCE/Natixis solutions for insurance, asset management, and capital markets. Digital banking covers account monitoring, transfers, and card controls with strong customer authentication and 3‑D Secure, and supports major mobile wallets where available. Pricing is disclosed in a tariff brochure and may be packaged (account, card, and bundled services) or à la carte; online SEPA transfers are commonly free, while instant transfers, certain in‑branch operations, and international services are billed separately. As a cooperative, clients can become members by subscribing to shares and receive voting rights; eligible deposits are protected by the FGDR within statutory limits. The bank operates under the central support framework of BPCE for funding and risk oversight, and provides service via branches, phone, and secure messaging, with appointment booking and a formal complaints and mediation process.